You only manage a customer's Azure subscriptions, so you don't have administrative permissions.You didn't request administrator privileges when you first established the relationship.This could happen in one of two scenarios: You may need to create a support request for a customer when you don't have administrator permissions for that customer. Later, review your customer's service requests within the Microsoft Azure portal by selecting Manage support requests. In the Contact information section of the support request, enter your information, not your customer's information. In the Basics section of the support request, make sure to select Cloud Solution Provider in the Support plan field. This is different from administering on behalf of customers for Office 365.ДЄlthough the Helpdesk admin in Partner Center can't create service requests in the Azure service portal, what they can do is create a support group in the Azure service portal and give that group permissions to log support requests.ДЇill out the support request with the appropriate information, and then select Create: In order for you, as the indirect reseller, to create service requests for your customer in Azure, your indirect provider must grant you access to the customer's Azure account. When you need to create a service request for your customer in Azure, be aware of the following:

Microsoft partner center contact number